| Service Name | Kafkai |
| Operating Company | LaLoka Labs LLC |
| Operations Director | Iqbal Abdullah |
| Company Address | Matsuura Bldg 5F, 1-9-4 Taito, Taito-ku, 110-0016 Tokyo, JAPAN |
| Phone Number | +81-3-3833-3039 (We do not entertain calls to this number. Please send us an email via the support email address below.) |
| Support Email Address | support[at]kafkai.com(Please replace [at] with @) (Enquiries will be processed from 9AM (JST) to 5PM (JST) weekdays except for Saturdays, Sundays and Japan Public Holidays.) |
| Refund Policy | Please refer to our Terms Of Service Page |
| Additional Fees | Refunds might be subject to processing fees. Please refer to our Terms Of Service Page |
| Timing For Commencement Of Service | Immediately after successful payment |
| Payment Methods | Credit card or bank transfer |
| Payment Period | Credit card payments are processed immediately, while invoice payments must be made by the invoice's due date |
| Pricing | Please refer to our Pricing Page |